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HP Recommended
I don't wanna scare you, but no that's not what I'm saying
If the computer is restarting all the time, that is not a good thing.
From there to seriously damaging the computer, maybe not, but it indicates another problem
From what I understand there is no more update in progress, you should see it
If the computer is updating, there is a warning in general, and another if it can not be done.
turn off the computer, unplug the power plug
leave connected to the computer, only the screen, the keyboard and the mouse
Long press the power button, about 30 seconds, you must have the diode, at the power supply off
Then reconnect the power plug, restart and press F10 to open the bios menu
If it is ok, find reload the default values, validate
restart the computer, and check is still there!
If not better, it is necessary to contact the after sales service I think
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Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional
Desktop-Knowledge-Base
HP Recommended
Hello
so just to start, no, a computer doesn't have to restart all the time!
but I'm a little confused, firstly I found the model for sale, but when I look for the support pages do not recognize this computer
but it does not matter, because in the page of the series there is no mention anywhere of f31, or do you have that?
https://support.hp.com/us-en/drivers/selfservice/omen-desktop-pc-30l-gt13-0000i/33492325
here is what is proposed, according to the models of motherboards likely to be installed
firm 15.10 windows would correspond to an f10 ..
HP Consumer Desktop PC BIOS Update (ROM Family SSID 8703) | F.11 Rev.A | 13.1 MB | Sep 29, 2020 | Download |
HP Consumer Desktop PC BIOS Update (ROM Family SSID 8703) | F.13 Rev.A | 13.1 MB | Nov 3, 2020 | Download |
HP Consumer Desktop PC BIOS Update (ROM Family SSID 8704) | F.12 Rev.A | 13.1 MB | Nov 3, 2020 | Download |
HP Consumer Desktop PC BIOS Update (ROM Family SSID 8704) | F.10 Rev.A | 13.1 MB | Jun 28, 2020 | Download |
- motherboard specifications, Dorado
- HP name: Dorado
- SSID: 8704
- motherboard specifications, Dorado OC
- HP name: Dorado OC
- SSID: 8703
- HP name: Dorado OC-AMP
- SSID: 8703
Motherboard Specifications, Village
- HP name: Village
- SSID: 86F7
I advise you to contact the after-sales service in your country !
Please remember to mark the answers this can help other users
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Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional
Desktop-Knowledge-Base
HP Recommended
No no worries, in fact I understand better then
the update cannot be done, it may try to start over, that would be why it restarts
you can deactivate the updates, there are several possibilities, me with the simplest that's enough for me
the updates are proposed, but they must be checked, to apply them then:
https://www.laptopmag.com/articles/disable-automatic-driver-downloads-on-windows-10
if it does not start again it will certainly confirm the problem
Please remember to mark the answers this can help other users
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Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional
Desktop-Knowledge-Base
HP Recommended
Sorry I couldn't answer yesterday
Finally what you tell me now changes everything
I understood that the update was still on!
Only if it is in the list of installed updates, you cannot remove it, if it is the bios update
And if you have the latest one installed then that wouldn't be the problem
You can check in case, in windows update just under show updates, there is a link at the top to uninstall updates!
Please remember to mark the answers this can help other users
was this reply helpful , or just say "thank you " ? Click on the yes button
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional
Desktop-Knowledge-Base
HP Recommended
I don't wanna scare you, but no that's not what I'm saying
If the computer is restarting all the time, that is not a good thing.
From there to seriously damaging the computer, maybe not, but it indicates another problem
From what I understand there is no more update in progress, you should see it
If the computer is updating, there is a warning in general, and another if it can not be done.
turn off the computer, unplug the power plug
leave connected to the computer, only the screen, the keyboard and the mouse
Long press the power button, about 30 seconds, you must have the diode, at the power supply off
Then reconnect the power plug, restart and press F10 to open the bios menu
If it is ok, find reload the default values, validate
restart the computer, and check is still there!
If not better, it is necessary to contact the after sales service I think
Please remember to mark the answers this can help other users
was this reply helpful , or just say "thank you " ? Click on the yes button
Warning
If you have to do certain manipulations, it is at your own risk, think carefully before acting!
If you don't think you can, get help, or go to a professional
Desktop-Knowledge-Base
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