Laptop cooling fan is not working

[Mark_Allan]

My hp omen gaming 16 cooling fan (SN:  edited)  is making heavy noice. I went authorised hp shop and they asked for a replacement. What should I do now.. Is the spare available 

[VikramTheGreat]

Hi @Mark_Allan,

Welcome to the HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I completely understand how frustrating it must be to deal with a noisy PC and cooling fan issues. Since your warranty has expired, the best option for getting a replacement part would be to check with an authorized store, as they can provide you with the correct component.
 

However, if you'd like to troubleshoot before going that route, I’d be happy to guide you through some steps that might help resolve the issue.

 Step 1:BIOS Restore 

1) Shutdown the computer keep the  charger plugged

2) Hold down the Windows and B button together while the computer is still turned off.  

3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.  

4) Follow on-screen instructions and click on OK

Step 2: Check Air vents.

1) Please check the Airvents for any dust and blocks and clear
2) Please keep the PC on a flat surface that has proper ventilation.
 

Please try this steps and let us know what BIOS version is installed in the PC to help you better let us know.
 

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support 

[VikramTheGreat]

Hi @Mark_Allan,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support