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06-26-2022 01:43 PM
All right, let's look at this in more detail. Please provide the following comprehensive RAM information (see red squares).
Easiest to obtain using the very useful freeware utility program "Speccy" from here ("Download Free Version"): Download Speccy | Find your computer specs, free! (ccleaner.com). Please note that in my RAM example, all RAM sticks are identical. No serial numbers, please, as per HP User Forum rules.
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