• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Locked

‎03-11-2024 07:55 AM

HP Recommended
Operating System: Microsoft Windows 11

For the following computer, I had a monitor zap out...

 

Have a dual monitor setup, one on VGA, one HDMI for two years...while at computer couple days ago, had a zapping between the computer and HDMI connected OMEN 27", which seems to no longer work...VGA connected is fine.  Where do I start? Have a new HDMI monitor but obviously don't wanna connect it if the last monitor wasn't the issue and something inside computer was..

 

HP Pavilion Gaming Desktop PC
Product number: 3G825AV

•20C2 Cycle AV
•NVIDIA® GeForce® GTX 1660 Super (6 GB GDDR6 dedicated)
•512 SSD storage
•No HDD
•USB Black Wireless keyboard and mouse combo
•BU RCTO PAV GAM UMA B550A TG01-1 US
•McAfee Livesafe (30 day)
•16 GB DDR4-3200 SDRAM (2 x 8 GB)
•Realtek Canary ac 2x2 +Bluetooth 5 M.2 2230 PCI-e+USB WW with 2 Antennas
•Shadow black front bezel, Acid Green Chrome logo with 400W Power supply
•Windows 11 Home 64 Plus
•OSLOC US
•AMD Ryzen™ 5 4600G (3.7 GHz up to 4.2 GHz, 8 MB L3 cache, 6 cores)
•WARR 1/1/0 US
•CKIT HP CTO PAV 20C2 US
Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->