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‎08-05-2019 08:14 PM - edited ‎08-05-2019 09:01 PM

HP Recommended
Product: Hp by Omen: Obelisk 875-0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi, i bought this PC 4days ago, in the 1st day i noticed how the temperature in the GPU was increasing, after it reaches 96C, the FPS decrease. It reaches 96C after 8min of game, i think thats because my GPU(gtx 1050ti) Fan is not working. Any solutions?! Thanks..


 
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‎08-05-2019 10:49 PM

HP Recommended

@dairuzz 

 

You need to contact HP Support directly (not this forum) for a warranty issue. If the GPU fan is not spinning, HP needs to replace the card.

Contact HP Worldwide | HP® Official Site

View solution in original post

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3 REPLIES 3

‎08-05-2019 10:49 PM

HP Recommended

@dairuzz 

 

You need to contact HP Support directly (not this forum) for a warranty issue. If the GPU fan is not spinning, HP needs to replace the card.

Contact HP Worldwide | HP® Official Site

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‎08-06-2019 05:10 PM - edited ‎08-06-2019 05:13 PM

HP Recommended

Okay thanks, i have done that where i buyed it. But i need to wait 1 week because there are no unities left 😞

So thats why i asked. I literally searched between thousands of forums and i am the only person with this problem. But no problem, i need to wait

🙂btw you saw  another person with the same issue?

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‎08-06-2019 06:16 PM

HP Recommended

No, its a rarity if that happens. Haven't seen anyone here with it.

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