My hp omen 15-001ce doesn’t work

[Ahmad-OMEN]

I was charging my laptop for maybe 30min to 1h and when i open it , nothing happen and i see the power key no lights and the charge light not work too . Nothing work in the laptop and the battery is inside the laptop so i cant take it out or something like this . Can anyone help me please ?

[Echo_Lake · Accepted solution]

@Ahmad-OMEN

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that HP OMEN 15-001ce notebook is not booting UP, 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• When was the last time it worked fine?
• Have you made any hardware/software changes?
• Did this happen after a recent window or software update?

While you respond to that, I recommend you to perform the following steps to isolate the issue and arrive at a fix:

Let's perform a hard reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Press and hold down the power button for 15 to 20 seconds.  

4) Plug-in the Adapter.  

5) Try to turn on the computer. 

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!