My laptop is not turning on

[Ha103]

I didn't used my laptop from past 2-3 days and today when i took my laptop, it isn't turning on. I tried pluging the charger and it is charger properly as the red light is turned on. But still after 10 mins, the laptop is not turning on. 

What should I do??

[A_Gayathri]

Hi @Ha103,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your Victus Gaming Laptop isn't turning on despite being charged, 

here are some steps you can try to resolve the issue:

Please try the following Troubleshoots steps. 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2
 

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 
 

Check for Power Indicators

• Ensure that the charging indicator light remains solid (usually red/orange when charging).
• Check for any signs of life (keyboard backlight, fan noise, etc.) when pressing the power button.

Try a Different Charger or Port

If possible, try using another compatible charger or charging port to rule out a faulty charger or port.

Check for Display Issues  HP Notebook and All-in-One PCs - Troubleshooting screen issues (Windows 11, 10)

• It’s possible the laptop is on but the display is not working. Try connecting the laptop to an external monitor or TV using an HDMI cable to see if there’s output on another screen.
• Look closely for any dim images on the screen to determine if the backlight is the problem.

Battery Reseating

If the battery is removable, try the following:

• Turn off the laptop and unplug the charger.
• Press and hold the power button for 15-20 seconds to discharge any remaining power.
• plug in the charger, and try turning the laptop on.

Test Without the Battery

If your laptop has a removable battery, try turning it on without the battery, using just the charger. This will help determine if the battery is causing the issue.

Check for Hardware Issues HP PCs - Testing for hardware failures

• Ensure there’s no dust or debris in the charging port or blocking the laptop's vents.

Refer to this document:  Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 User manual

 HP PCs - The Computer does not boot or start
 

I hope this helps. 

Take care and have a good day.

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