My screen is falling

[Ahmad3011]

The screen suddenly started showing every thing twice one of the with pink colour 

[ub6424]

Hello @Ahmad3011 

Sorry to hear that you are having problems ... 

(1) Please send pictures 

(2) Have you installed Windows Update before ?

best regards

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[Ahmad3011]

 this is a photo of it 

[Ahmad3011]

 And this is a screenshot of the same page

[Ahmad3011]

I tried to uninstall win 11 and installed win 10 but it hasn't changed 

[ub6424]

Hello @Ahmad3011 

so now you are still running windows 10, right ?

best regards

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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[Ahmad3011]

No i installed win 11 again 

[ub6424]

Hello @Ahmad3011 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.55 Rev.A

23.4 MB

Jun 5, 2022

Download

Why ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(2) If you connect external monitor ( vga / hdmi ), do you have the same problem ?

(3) Install graphics driver 

- updated -

Intel High-Definition (HD) Graphics Driver

27.20.100.8729 Rev.A

417.0 MB

Nov 27, 2020

Download

(4) Reboot and test ...

Please report your results

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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Thank you very much

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[Ahmad3011]

1. I updated it still the same

2. No it works normally

3+4. Done it too 

[Ahmad3011]

 this is it on 60Hz