Need TPM BIOS Update

[kpilg24]

I own an HP Omen 30L desktop (AMD platform). My system’s TPM 2.0 shows a Manufacturer Version of 3.84.0.5. Activision has documented that all AMD TPM firmware versions ending in .0.x fail TPM attestation and cause issues running Call of Duty (Warzone/Black Ops). They state this requires a firmware update from the system manufacturer.

I have already checked for BIOS updates on HP’s website, but none are available for my system. Could you please provide me with a BIOS update (or beta firmware) that includes the corrected AMD TPM firmware (version 3.x.2.x or higher)?

[Kuroi_Kenshi]

Hi @kpilg24,

Welcome to the HP Support Community!

Thanks for reaching out!

I understand you’re facing issues with your HP Omen 30L desktop where the current AMD TPM firmware version (3.84.0.5) fails TPM attestation and affects games like Call of Duty. You’d like to know if there’s a BIOS or firmware update available to correct this.

Here are the steps you can take:

Confirm TPM version

Press Windows + R, type tpm.msc, and press Enter.

In the TPM Management window, check the Manufacturer Version. Versions ending in .0.x (such as 3.84.0.5) are the ones affected.

Check for BIOS updates

Visit the official HP drivers page for your Omen 30L: HP Omen 30L Drivers & Downloads.

Download and install the latest BIOS update. While TPM updates are not always mentioned in the release notes, they are sometimes bundled within BIOS updates.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[yellofury]

This didnt help at all for me. I have a Ryzen 5 on a TPo1-1337c

[jlcardwell]

I'm afraid that didn't help me either.  Mine is reporting TPM manufacture 3.92.0.5 version, and Call of Duty still reports the TPM isn't compatible.  I have a TPM 2.0, and secure boot is enabled and verified in Windows 11.  I have a Omen 30L

[kpilg24]

Same. 

I just need to know if we're getting a bios update or not. Or how we can update it ourselves.

[kpilg24]

Mine shows up to date and I still have the 0's in my version rendering it useless.

[vroemmmmm]

Same problem here, Oomen HP40 L.

Can you pls advise when an update for BIOS will handle this problem ?

Would be nice to have a 'gaming' PC which can handle COD or other Activision games.

Brgds Rob

[jlcardwell]

Here is the screen shot from Activisions web site:

And here is exactly what my HP Omen 30L is reporting:

According to Activision, since this is an AMD board we need a firmware update.  When can we expect one?

[kpilg24]

I gave up on getting a meaningful response out of HP and bought a new PC (not HP). Best of luck to everyone!

[lxDKxl]

Having the same issue.  Kind of stinks I will not be able to play the beta of Call of Duty BO7.  Not great support from HP it seems... shocker