Need TPM BIOS Update

[Riddle_Decipher]

@yanguel @vroemmmmm @eqhmcow1 I've notified the software team about the same, I'll share more details as it's made available to me, please bear with us.

[jlcardwell]

Thank you Riddle, 

The link you provided, will that work with a OMEN 30L Desktop GT13-1194? Because the link seems to be for a different machine. 

Thanks, 

Josh

[jlcardwell]

Hey Riddle,

Thank you for all your help, but the file you posted didn't work on the OMEN 30L.  Big Sad 😕

Thank you for any and all your help.  I really hope I don't have to buy a new PC, I mean I hoped I could keep using this game computer for a while to play games.

Thanks again,

Josh

[Riddle_Decipher]

As I mentioned earlier @jlcardwell We are working with the software team to identify a fix for your concern, please bear with us! I'll share an update here as soon as I hear from them!

[LilyRoberts45]

It sounds like you’ve already tried most of the key troubleshooting steps — nice work narrowing it down. The 0xC1900101 - 0x30018 error usually points to a driver conflict during installation.

Here are a few things that often fix it:

1. Unplug all external devices (USB drives, gaming peripherals, external SSDs).

2. Update or temporarily uninstall GPU drivers, especially NVIDIA ones — the installer sometimes conflicts with older drivers.

3. Disable antivirus or security tools before upgrading.

4. Free up at least 30–40 GB on your C: drive.

5. Try Windows 11 Installation Assistant from the Microsoft site instead of the Update tool.

6. If that still fails, perform a clean install using a bootable USB after backing up your data.

Many ROG laptop users fixed this exact issue by updating the BIOS from ASUS support first — definitely worth checking before giving up.

[jlcardwell]

Thank you for continuing to look into it!

[vroemmmmm · Accepted solution]

Good day,

checked (via HP support assistant) if there was a new BIOS update, and much to my surprise there was one.

HP consumer desktop PC BIOS Update (ROM family SSID 8949)

Have installed this and it looks like the TPM issue is now solved. 

After update It now shows TPM version 3.94.2.5 (which should be ok for COD).

Thx, Rob

[NonSequitur777]

@vroemmmmm,

I am very pleased to hear this -thank you for following up!

Kind Regards,

NonSequitur777

[jlcardwell]

@vroemmmmm,

I'm glad to hear you got yours working!  That's great! 

I tried the HP Support Assistant, and it did indeed update the bios!  On my 30L, but, it didn't fix my issue.  My TPM version still has the infamous 0 in it:

But, I'm very happy yours is working!

[Riddle_Decipher]

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@Riddle_Decipher wrote:

@yanguel @vroemmmmm @eqhmcow1 I've notified the software team about the same, I'll share more details as it's made available to me, please bear with us.

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As per the recent update I've received, new update versions for your specific products are set to be released in Mid-November of 2025.

I hope this information helps!