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‎06-24-2020 12:35 PM

HP Recommended
Product: HP pavilion 690-0011
Operating System: Microsoft Windows 10 (32-bit)

Hi we have a HP pavilion 690-0011 desktop gaming PC and have bought an MSI GeForce GTX 1070 Aero ITX8G OC graphics card which came without cables. We have been told by a repair shop that this PC is not able to have any upgrades  and is not compatible with graphics card. Do you know if this is correct?

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Accepted Solutions

‎06-24-2020 04:43 PM - edited ‎06-24-2020 04:50 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

There are seven iterations of the 690-0011 product. I have looked at the 690-0011no (Link).

 

This product has a PCIe x16 slot capable of running a newer graphics card. It has a 310 watt proprietary power supply. 

 

You need a 500 watt HP PSU and one eight pin connection from the PSU to power the card. The 1070 must fit in your chassis to use the card. A typical 1070 is about 10.5 inches in length.

 

HP makes a 500 watt PSU that may work with your PC if this card will fit in your chassis. @wb2001 may be able to help.

 

I believe this 500 watt PSU will fit with some caveats.

 

Regards

 

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‎06-24-2020 04:43 PM - edited ‎06-24-2020 04:50 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

There are seven iterations of the 690-0011 product. I have looked at the 690-0011no (Link).

 

This product has a PCIe x16 slot capable of running a newer graphics card. It has a 310 watt proprietary power supply. 

 

You need a 500 watt HP PSU and one eight pin connection from the PSU to power the card. The 1070 must fit in your chassis to use the card. A typical 1070 is about 10.5 inches in length.

 

HP makes a 500 watt PSU that may work with your PC if this card will fit in your chassis. @wb2001 may be able to help.

 

I believe this 500 watt PSU will fit with some caveats.

 

Regards

 

Was this reply helpful? Yes No

‎06-24-2020 05:10 PM

HP Recommended

Thanks @Grzwacz  for the heads-up.

@M1TT5N5 

This spreadsheet will explain the various HP proprietary PSU part numbers.  A video shows your 690 series.

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