I have been sitting with a dead OMEN X by HP 35 Curved Display that stopped working after a year and looking for a way to repair it. The warranty is expired. I have tried all the currently available options on the HP site regarding my product and can only get the runaround via Virtual Agent which leads me only to here. There is no real person or phone # able to be called.
The official HP service centers in my area (southern california) are not able to repair monitors. Is there any way to do an HP repair during these hard times, or do I need to find a 3rd party generic repair center for monitors?
Thank you for your reply in helping me to solve my matter.
Unfortunately I have already tried your solution as detailed in my original message! There is a link to the community forums (here), and there is simply no phone # listed and the only chat agent available is the Virtual Agent which leads me to making this post!
The HP Service Center Locator which "helps you to locate the nearest HP Service Centers" in a 100 mile radius only results in a company that I contacted which told me they don't service displays at all.
Since your solution steps are the same course of action I have already taken, I am truly stuck without a clue on how to proceed outside of finding a 3rd party generic repair center.
Thank you once again for your time and consideration in this matter.
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