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05-29-2020 10:02 AM
I am trying to update the Omen Command Center in order to add the overclocking features. This update to the command center is on the software updates on HP's website. However, when I install the software I am still not getting the option to overclock in the command center. Is anyone else having this problem?
05-29-2020 12:44 PM
@TommySaus , welcome to the forum.
Here is a guide for Omen Command Center: https://support.hp.com/in-en/document/c05387497
There are lists of Omen compatible desktops and laptops. Yours isn't on the list, but I don't know if that is because it is too new to make the list.
We'll have to wait to see if anyone has a better answer for you.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
06-02-2020 02:15 PM
It literally says it can overclock in the spec sheet. HP just got back to me and says it cannot overclock. Something doesn’t make sense. https://files.bbystatic.com/Dqmg1Aa8%2FyHX%2BZq%2B23GNjg%3D%3D/8C8AA163-9AD7-491E-92DD-24824B8F81D6....
06-02-2020 03:17 PM
I have read that some lower end omen's do not get the ability to overclock, but like you have mentioned.. this model specifically said that you could. I hope this isn't a bait and switch. This definitely de-values this desktop for me.
My hope was that HP was working on a patch or update so that we would have the ability to do so, but sounds like they told you its not gonna happen?
On the BestBuy website someone mentioned that the replacement Ram that HP sells will already be overclocked at 3200, but I am not sure if that was confirmed by anyone. Its also $80 more for the same exact item you can get elsewhere.
06-02-2020 03:34 PM
I am getting conflicting reports from them and it seems no one can give me a straight answer. I would like to get someone on the phone but that has been a challenge.
There is an update on the HP site that is an SDK Package (see below) that supports the overclocking feature. However, when I download it, it doesn’t add the overclock feature to the Command Center. Very frustrating. Maybe they are working on a fix for this since these machines are brand new.