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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Omen 25L
Microsoft Windows 10 (64-bit)

Tdawg012_0-1594575332409.png

I did reinstall Omen command center because it said it could not open. But after I did that, it worked perfectly fine until the next day (yesterday). I tried to see if it was just a day bug, but it still is a bug and I cant seem to fix it. Please help me.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Tdawg012 

 

Try installing these two files also and see if that fixes it.

Get HP System Event Utility - Microsoft Store

And the Omen SDK package. Note: we were having issues with downloading from the server. So I uploaded it to my Google drive.  Here ya go...

https://drive.google.com/file/d/12rbYSJzgbkey0KgbfCORLZiF32w9OxaF/view?usp=sharing

 

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5 REPLIES 5
HP Recommended

Hello @Tdawg012 

 

Try installing these two files also and see if that fixes it.

Get HP System Event Utility - Microsoft Store

And the Omen SDK package. Note: we were having issues with downloading from the server. So I uploaded it to my Google drive.  Here ya go...

https://drive.google.com/file/d/12rbYSJzgbkey0KgbfCORLZiF32w9OxaF/view?usp=sharing

 

HP Recommended

Hmmm. I tried installing the google drive (https://drive.google.com/file/d/12rbYSJzgbkey0KgbfCORLZiF32w9OxaF/view?usp=sharing) but it wasn't working.  I will try again soon, and I will get back to you. Also, I had the HP system event utility pre-installed.

HP Recommended

Fixed the drive by just resetting my PC. But it worked after that. Great job, thanks 😄

HP Recommended

Alright... this is strange. I used what you said, restarted then it broke again. Any help?

HP Recommended

@Tdawg012 

 

Did you get it sorted out yet? If its still disappearing, I would use the Feedback button at the bottom of the OCC windows and report the issue. That will get the message faster to the Omen Team faster than anything.

Be sure to tick the box for attaching the log files. They will need that info.

 

Otherwise, I know of no other fix at the moment. They are having glitches with the OCC that they are working on.

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