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10-19-2020 12:03 PM - edited 10-20-2020 02:52 PM
I open the pre installed Omen Command Center app on my pc and on the front page it says that Mafia Definitive Edition is being given away in the rewards page but when I click on it, it takes me to the rewards section and Mafia is never on there. It says it goes live every day at 5 PST but I never see it on there. Is this a bug?
Edit: Now it says Control Ultimate Edition
10-21-2020 10:44 AM
@beby Welcome to HP Community!
I suggest you first uninstall the software completely from the control panel > programs
Next run the SFC scan. you can refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker
Then download the latest Omen Command Center from this Link: https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5?activetab=pivot:overviewtab
Keep us posted,
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10-21-2020 11:41 AM
I understand your concerns,
In that case, I would suggets you conatct our phone support and check for the support option. They will help you,
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.
Have a nice day!!