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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
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‎03-21-2021 01:28 PM

HP Recommended
Product: OMEN 30L GT13
Operating System: Microsoft Windows 10 (64-bit)

I have the same problem, cannot change the vcore value on omen hub, anyone with the same problem?

Omen Gaming Hub shows the voltage offset wrong, after closi... - HP Support Community - 7990566

3 REPLIES 3

‎03-22-2021 03:14 PM

HP Recommended

Looks like a glitch in the system for sure.

I don't know exactly what the cause is, HP will probably need to add a fix to the next update.

 

In the mean time, I would try reinstalling the OMEN Gaming Hub SDK Package...  sp111311.exe

IF this doesn't help, there is a Feedback button on the bottom of the Game Hub. Use it to send a report to the Omen Team directly so they are aware of it. They may or may not contact you back, but they will see it.

 

@Waley  Just thought I would ping you also, in case you know anything else about it.

 

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‎03-24-2021 01:23 PM

HP Recommended

Hi! Thanks for the answer, I tried to reinstall the OMEN Gaming Hub SDK Package but the issue is still there, everything is updated, system BIOS, OMEN Gaming Hub, Windows, drivers... but no luck! I have also send feedback to the Omen Team but still waiting for a solution.

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‎03-24-2021 07:39 PM

HP Recommended

Are you running the installed version of Windows that came with the machine, or did you happen to reinstall the OS before this happened?

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