• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-07-2023 12:16 PM - edited ‎12-07-2023 12:21 PM

HP Recommended
Product: OMEN by HP 15t-dh000 CTO

Installed a fresh version of Win 11 on a new drive, and downloaded all of the software (including Omen SDK, and HP Event Utility) but it failed to launch.  I've tried a Windows Reset and installing everything from Windows Update and have run the HP utility to find any missing drivers as well.  Everything is updated, and experimental features are turned on in the Nvidia driver.  I have no idea what else to do, help!!

For reference, I've followed this old post exactly, with one exception.  I am not able to retrieve the "Omen drivers" from the link provided.  Are these still valid, if so, where else can I download them?

 

omenerror.png

Category:
4 people had the same question
1 REPLY 1

‎12-10-2023 11:58 AM

HP Recommended

Hi @PoserViolinist,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with the omen gaming hub on your PC.

 

Uninstall the omen application and restart the device.

 

Kindly refer to the steps on this linkto install the omen application again and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.