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A87 Honor Student
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Omen Lighting Not Working

Omen HP Obelisk
Microsoft Windows 10 (64-bit)

I just purchased this PC today and I cannot get the lighting function to work under the Omen Command Center. It has the apply option when you select a color etc but when it's clicked, nothing happens. I've tried changing it several different ways, but it always just stays the same color which is just a plain bright white. Is there anyway to fix this?

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Provost Provost
Provost
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Omen Lighting Not Working

@A87 

 

IF this is a new system you just started today, it probably needs to be updated.

Go to All Settings> Update and Security and click on Check for Updates, even if it says its up to date. Do this a couple of times until there are no more updates found.

Reboot the computer and try it again. Let me know what happens.

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A87 Honor Student
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Omen Lighting Not Working

I tried this the past several  days or so to no avail. I have had a few updates that the computer needed, but nothing seems to get the lighting to work to change colors or even turn off.

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Provost Provost
Provost
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Omen Lighting Not Working

Ill see if HP can get in touch with you.

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hrvatko Honor Student
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Omen Lighting Not Working

i have same problme any solution?

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Master's Graduate
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Omen Lighting Not Working

Had you browsed the whole page you would have noticed there are others experiencing the same problem just now. So it's most likely faulty controlling software that is to blame - which (sadly) does not surprise me at all.

 

So, check this thread:

 

https://h30434.www3.hp.com/t5/Gaming-Desktops/Omen-Obelisk-inside-lights-dont-change/td-p/7187889

 

And the last post (mine) - that sadly has not been responded to any further - and report back.

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Intern Intern
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Message 7 of 7
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Omen Lighting Not Working

As the new version OMEN command center 9.2.6.0 will be available on Microsoft store.

https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5

 

uninstall the one whats there in the computer and then install the OMEN comman center from Microsoft store and check 

 

 

Regards
Rajan
I am an HP employee.
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