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‎10-05-2019 10:27 PM

HP Recommended
Product: Obelisk 875
Operating System: Microsoft Windows 10 (64-bit)

Hello folks,

 

Brand new Omen computer here. I returned my first one because the GPU overheated and corrupted windows (couldn't even reinstall it). I went back to the store and exchanged for the one I'm using now. It is also overheating, and stopped playing games before it also crashed. I quit when the GPU hit 87 degrees C. Just in case, the specs are intel core i9-9900k, Geforce RTX 2080 Ti, and 16gb RAM.BIOS is up to date, GPU driver is up to date, and windows itself is up to date.

 

Is this a common issue with these? Cause if so I'll be returning this one too, but for my money back this time.

1 person had the same question
5 REPLIES 5

‎10-05-2019 11:50 PM

HP Recommended

Hello @dirigibles 

 

Ive been reading of others having issues with the 2080 and 2080ti and high temps and not just HP PCs but with custom builds. They have a propensity to run hot, it would seem.

All I could suggest is to maybe try MSI Afterburner and set a temp limit or underclock the GPU to an acceptable level.

Otherwise, all I can do is offer you to speak to HP Support for warranty service.

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‎10-06-2019 02:20 PM

HP Recommended

Well, from what I can tell it's due to the stock parts and case not being effective. The 2080s probably do run hot, but most setups have a decent cooling system. This case the airflow seems pretty bad, and no way I'm going to reduce the GPU's effectiveness by underclocking it. This machine is over 2 grand, and that just doesn't seem like a reasonable solution.

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‎10-06-2019 05:12 PM

HP Recommended

Well I cant do anything else for ya. If you want to talk with support, tell me and Ill put in a request.

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‎01-16-2020 03:45 AM

HP Recommended

just got mine 1/15/2020 and msi after burner worked for cooling the gpu better just by setting up a 45 degree fanspeed curve.

the water cooled cpu runs 45c to 50c at idle, I suspect the air flow is not setup right.

the top fan seems to be drawing in air instead of exhausting it.

I've read about some modding a fan in the bottom to draw in more cool air also.

right now the gpu is 34c idle and the cpu is 45c-50c idle itshould be at least as cool as the gpu at idle.

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‎01-16-2020 03:55 PM

HP Recommended

after running the system for over 24 hours the water cooling is running cooler 54c while gaming and the gpu rtx 2080 super is staying below 70c during 96% load.

i think a fan added top the bottom of the case will help the gpu run cooler, i'll try that next.

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