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MrCube_
Level 2
18 16 1 0
Message 1 of 25
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Omen Obelisk problems

Omen Obelisk
Microsoft Windows 10 (64-bit)

I'm having problems whit my PC. (Omen obelisk i7 8700, 16gb ram, RTX 2080)

1. I'm seeing random green dots on the screen when I use Firefox.

2. The computer randomly freezes.

3 It can't run any game (except Minecraft)

 

I have updated the OS and the bios, installed all drivers and ran an antivirus (Windows Defender)

24 REPLIES 24
MrCube_
Level 2
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Message 2 of 25
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All of my drivers are up to date, still the same.

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krzemien
Level 7
683 665 28 151
Message 3 of 25
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Omen Obelisk problems

Download and run these tests:

 

https://www8.hp.com/uk/en/campaigns/hpsupportassistant/pc-diags.html

https://www.geeks3d.com/furmark/

https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

 

Paying attention to everything related to graphics.

 

And check temperatures, especially the GPU ones.

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MrCube_
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Message 4 of 25
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It stops here (the video is very very glitched)

 

 

8786B8D2-B183-41AD-8F56-2BCF0175CC94.jpeg

2443C67D-8A0B-48AF-A46A-7C3DD6F66696.jpeg

 

Update:

 

When I ran the intel thing the pc restarted and for the hp diagnostics I've done that one day ago and it passed all tests

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MrCube_
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Also is it normal that one cable is disconnected?

 

image.jpg

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MrCube_
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Update 2: the intel thing worked!

 

4E69AE25-0DFA-42B2-9686-E7AA2318CC3A.jpeg

 

 

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krzemien
Level 7
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@MrCube_ wrote:

 

It stops here (the video is very very glitched)


What do you mean: it stops here? Does your PC crash or freezes? Or this program hangs and needs to be terminated?

 

Under normal circumstances you should be able to run it for 15 minutes without any significant issues (albeit your system will get warm - but should not get hot).

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MrCube_
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It just stops there

 

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krzemien
Level 7
683 665 28 151
Message 9 of 25
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Omen Obelisk problems

Well, did you re-run it?

Also, what is the highest GPU temperature you're seeing? This chart on your pictures looks suspicious to me.

 

Try this one as well - in parallel, can also log data, I think? - to see more details: voltages, temperatures etc.:

https://www.techpowerup.com/gpuz/

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MrCube_
Level 2
18 16 1 0
Message 10 of 25
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Here 

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