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‎03-25-2024 07:09 AM

HP Recommended
Product: OMEN 30L Desktop PC GT13-1000i (1S3R9AV)
Operating System: Microsoft Windows 11

The biggest issues with these machines is the cooling or rather the lack of it. In the gaming hub you are restricted to 3 fan speeds but what do these actually mean in real terms? Is turbo running the intake and exhaust fans at full capacity? When physically checking the air flow there seems to be little difference between default and turbo.

 

In the BIOS you can see the RPM for all the fans and the CPU cooler seems to be controlled on a seperate fan curve which is all locked out. There is nowhere else you can see the fans RPM. It would be useful to see this in the gaming hub aswell as more manual control of the fan speed such as a slider or fan curve. I have seen this for the gaming laptops why not the desktops?

 

Since there is only 1 intake fan I would like to know what it is actually doing.

Category:
3 REPLIES 3

‎03-27-2024 01:22 PM

HP Recommended

Hi @Shakhan,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It sounds like you're diving into the cooling system of an Omen gaming machine, specifically looking at how the Omen Gaming Hub software controls the fan speeds and how that translates into actual cooling performance. Here's a breakdown of the elements you've brought up, along with some general insights into how they typically work in gaming PCs.

Fan Speed Settings in Omen Gaming Hub

The Omen Gaming Hub usually offers predefined fan speed settings like "Default," "Performance," and "Turbo." Here's a general idea of what these settings might entail:

  • Default: This mode is designed for everyday use, balancing noise and cooling. The fans run at a moderate speed to maintain acceptable temperatures without being overly loud.
  • Performance: This mode increases fan speeds to enhance cooling as system demand rises, such as during gaming sessions. It's a middle ground between keeping the system cool and minimizing noise.
  • Turbo: Turbo mode is intended to maximize cooling by running fans at their highest speeds. It's particularly useful during intense gaming sessions or heavy computational tasks to prevent thermal throttling.

However, as you've observed, the difference in airflow between Default and Turbo might not be significantly noticeable. This could be due to several factors, such as the efficiency of the fans, the overall design of the cooling system, and the specific thermal demands of your system at the time.

RPM Visibility and Manual Control

Having visibility of fan RPMs and more granular control over fan speeds (e.g., through a slider or customizable fan curve) in the Omen Gaming Hub would indeed offer more flexibility in managing system cooling. The absence of these features for desktops, despite their presence in laptop configurations, could be due to different design philosophies, target user bases, or technical limitations.

CPU Cooler and Fan Curve

The CPU cooler often operates on a separate fan curve because the CPU's thermal demands can vary significantly from the rest of the system, especially under load. BIOS-level controls are typically more granular but are locked out to prevent unintentional system instability. For users seeking advanced control, unlocking these features would require deeper system knowledge and carries the risk of overheating if not managed correctly.

Single Intake Fan Considerations

With only one intake fan, understanding its role and effectiveness is crucial. The intake fan is responsible for drawing cool air into the system to help dissipate heat. The effectiveness of a single intake fan can be limited by factors such as the fan's size and RPM, the case's design, and the presence of obstructions like dust filters or tightly packed components.

Suggestions

  • Monitoring Software: Consider using third-party hardware monitoring software that might offer more detailed insights into fan speeds and temperatures across your system.
  • Manual Control: For desktops, some users explore third-party fan control software or hardware fan controllers that offer the granular control you're seeking.
  • Cooling System Upgrade: Depending on your system's chassis and motherboard, you might have options to add more fans or upgrade to higher-performance fans for better airflow.

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

.
Sneha_01- HP support
2 people found this reply helpful
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‎03-27-2024 04:46 PM - edited ‎03-27-2024 04:50 PM

HP Recommended

Thanks for the detailed reply Rachel571.

 

Since checking the latest Omen Hub documentation, it seems there are different versions with these advanced fan control settings that I mentioned but they are exclusive to the higher end 40L & 45L gaming desktops.

 

Unfortunately the way HP have configured Omen gaming PC's there is no third party software that will detect or monitor the fan speeds. To control them with third party software you would need to install a seperate fan controller.

 

Thank you for confirming that the CPU cooler fan is dynamically controlled by a fan curve and why this has been locked out in the BIOS.

 

My version of the Omen Hub under the performance tab has Balanced or Performance mode, I also have seperate Thermal Controls with 3 fan modes being - Quiet, Normal and Turbo. You seem to indicate that Performance mode allows all of the fans to be controlled dynamically according to demand not just the CPU fan. I was of the impression the 3 fan modes were for the intake and exhaust fans only and have a static RPM with Turbo being the fastest (which you say is the maximum RPM). 

Can you please confirm?

 

Thanks

 

 

 

 

 

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‎03-30-2024 03:41 PM

HP Recommended

Hi @Shakhan ,

 

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

 

This might require one-on-one interaction to fix the issue via remote assistance. 

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

 

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

.
Sneha_01- HP support
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