Order question

[Chonghao]

Enter the wrong e-mail address when ordered the desktop. Can't check the status of the order now through the website. How can i fix it?

[The_Fossette]

@Chonghao,

Welcome to the HP Support Community!

I reviewed your post and I understand that you have given the wrong email address accidentally and now unable to check the order status.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will help you with the order status.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!