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‎06-21-2021 01:34 PM - last edited on ‎07-14-2021 12:00 PM by Retired

HP Recommended
Product: Hp omen 25l
Operating System: Microsoft Windows 10 (32-bit)

I ordered a custom 25l on may 21 2021, the order status stayed in “processing until the estimated ship date of June 18 2021 then changed to confirmed. Both called and used chat to speak with a rep at hp and was told that there is 0 delays with my pc, everything  is on time and to expect my pc to arrive on the estemated delivery day of June 24 2021. Just concerned due to I have no way to verify this and because the order status stated that my pc hasn’t even reached assembly. Has anyone else experienced this or had issues with there order status links? 

1 REPLY 1

‎06-24-2021 09:55 AM - edited ‎06-24-2021 09:56 AM

HP Recommended

@BrendenS

Welcome to the HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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