• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-05-2020 10:58 AM

HP Recommended
Product: HP Pavilion Gaming TG01-0023w
Operating System: Microsoft Windows 10 (64-bit)

This computer uses motherboard Erica (B550A) and comes with 1 8gb ram stick. However the stick is incredibly hard to find online right now. It is unavailable on every website. HP tried to charge me +$250  for another stick which is absurd. 

I really want to order a kit or a single that can be paired with this 8gb ram stick to get 16gb Ram. 

Anybody have some insight on what is compatible for this Desktop? 

 

4 people had the same question
2 REPLIES 2

‎09-05-2020 11:10 AM

HP Recommended

AMD Promontory B550A this is the actual chip set stuff

Was this reply helpful? Yes No

‎09-05-2020 11:27 AM

HP Recommended

Hi:

 

I would google the memory part number from the parts list.

 

https://partsurfer.hp.com/Search.aspx?searchText=6YR56AA

 

Found it from this vendor for $80.00   Search some more because I only stopped when I found that link.

 

https://www.impactcomputers.com/934254-800.html

 

It is my understanding the if you install any 8 GB 2666 chip, the whole shebang downclocks to 2400 MHz or less.

 

Something about not being able to change the XMP profile in the BIOS, which is why you have to use HP memory, or suffer the lower clock speeds.

 

See this discussion...

 

https://h30434.www3.hp.com/t5/Community-Feedback-Suggestions/Seriously-HP-why-Its-a-simple-memory-up...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.