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‎04-02-2020 11:26 AM

HP Recommended
Product: OMEN by HP Desktop PC - 870-244
Operating System: Microsoft Windows 10 (64-bit)

So, recently i wiped my pc clean, then some things weren't working so in turn i factory reset my pc so it would reinstall all the needed files, then i was stuck in a boot loop, soon after that i tried to restore it with the recovery manger, but as now it just says "Restoration Incomplete" and ive tried using command prompts and everything but as everything was wiped i don't have the administrator password and i cant do anything from their, and when i try to boot up i just get sent back to the restoration incomplete screen. it would be amazing if someone could help me asap

1 REPLY 1

‎04-02-2020 12:08 PM

HP Recommended

Hi:

 

The only suggestion I can offer other than ordering recovery media from HP,  would be to clean install W10 using the media creation tool at the link below to create a bootable W10 installation flash drive.

 

You will need access to another working windows PC and an 8 GB usb flash drive.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-870-200/13687063/model/15741069

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