cancel
Showing results for 
Search instead for 
Did you mean: 
invodream
New member
1 0 0 0
Message 1 of 2
209
Flag Post

Restoration Incomplete after factory reset?

HP Recommended
OMEN by HP Desktop PC - 870-244
Microsoft Windows 10 (64-bit)

So, recently i wiped my pc clean, then some things weren't working so in turn i factory reset my pc so it would reinstall all the needed files, then i was stuck in a boot loop, soon after that i tried to restore it with the recovery manger, but as now it just says "Restoration Incomplete" and ive tried using command prompts and everything but as everything was wiped i don't have the administrator password and i cant do anything from their, and when i try to boot up i just get sent back to the restoration incomplete screen. it would be amazing if someone could help me asap

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
132,397 122,574 20,156 30,924
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

The only suggestion I can offer other than ordering recovery media from HP,  would be to clean install W10 using the media creation tool at the link below to create a bootable W10 installation flash drive.

 

You will need access to another working windows PC and an 8 GB usb flash drive.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-870-200/13687063/model/15741069

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation