Shutdown automatically

[Bala122003]

I’m recently facing an issue. whenever I open any game, my PC shuts down automatically after a few seconds or minutes. Can anyone help me solve this?

[Max3Aj]

@Bala122003, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP Victus 15.6" Gaming Laptop (15-fb0000) is shutting down automatically during gaming due to one or more of the following common issues:

1. Overheating

Gaming generates a lot of heat, and if the cooling system isn’t working efficiently, the laptop may shut down to protect itself.

Fixes:

• Ensure the laptop is on a hard, flat surface for proper ventilation.
• Clean the air vents and fans using compressed air.
• Consider using a cooling pad.

2. Power Supply or Battery Issues

A faulty charger or battery can cause shutdowns, especially under high load.

Fixes:

• Check if the charger is working properly.
• Try running the laptop without the battery (if removable) and only on AC power.
• If under warranty, consider getting the battery tested or replaced.

3. Outdated BIOS or Drivers

Outdated system firmware or drivers can cause instability.

Fixes:

• Update the BIOS from the HP Support site.
• Update graphics drivers (NVIDIA/AMD) and chipset drivers.
• Ensure Windows 11 is fully updated.

4. Power Settings

Improper power settings can cause shutdowns under load.

Fixes:

• Go to Control Panel > Power Options and set it to High Performance.
• Disable any aggressive power-saving features.

5. Hardware Diagnostics

There could be a hardware fault (RAM, GPU, etc.).

Fixes:

• Run HP’s built-in diagnostics: Restart and press F2 repeatedly to enter diagnostics mode.
• Run a full system test.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support