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- Re: Smart Hard Disk Error
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04-26-2020 06:35 AM
failure id: rgdvxl-8h5a3m-mfpx7g-609c03
My system has smart hard disk error. When I diagnosed it. It showed above failure I'd. I don't want to lose my data to. How to resolve it.
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04-26-2020 10:33 AM
@Mahesh30 , welcome to the forum.
If your computer is still booting, it is time to make a full backup of your personal data. The "Smart errors" are telling you that your hard drive is failing or has failed. Once you have made a backup, you can decide if you want to replace your drive now or wait until it fails completely.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-26-2020 10:33 AM
@Mahesh30 , welcome to the forum.
If your computer is still booting, it is time to make a full backup of your personal data. The "Smart errors" are telling you that your hard drive is failing or has failed. Once you have made a backup, you can decide if you want to replace your drive now or wait until it fails completely.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-26-2020 12:57 PM
04-26-2020 08:07 PM
Thank you for the additional information, @Mahesh30!
The sad truth is, once you can't boot from your hard drive that is getting Smart errors, your only option is replace it. Not much else can be done. I suggest that you test your hard drive using the Smart test from the BIOS. Here is a guide to help you: https://support.hp.com/za-en/document/c00439024
This will assure that it has failed if the tests fail.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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