• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
HP Recommended

TPM Users:

 

🥁 🥁 🥁

 

Kind Regards,

 

NonSequitur777

 


HP Recommended

I got this message from @HP yesterday:

 

“As per the team’s update, a fix for this specific issue should be included in an upcoming update. We’ve made them aware of the situation, but we’re unable to confirm an exact ETA for the release at this time.”

HP Recommended

This sounds like "we are not going to make it anytime soon"...
Clearly HP has no interest on how the brand image is left after this lack of concern towards part of their customer base.
I learned an important lesson indeed, but a costly one. Never again.

HP Recommended

@Oliveira79@cryptedmods@RacingxGaming48@vasthomas@packersfan17,

 

As per @Riddle_Decipherthe much-anticipated BIOS/TPM update is now available: https://support.hp.com/us-en/drivers/swdetails/omen-by-hp-25l-gaming-desktop-pc-gt14-0000a/210089374... and includes the following fix, quote:

"Fixes a Trusted Platform Module (TPM) verification issue that causes errors to occur when Autopilot or Intune are used to setup a new device. This issue prevents some games from running due to Digital Rights Management (DRM) check failures."

 

Let us know how it goes, please.

 

Kind Regards,

 

NonSequitur777


HP Recommended

DAVEY7X_0-1761229229840.png

Can't.

HP Recommended

DAVEY7X_0-1761229554642.png

Showing no updates on my end. 

HP Recommended

Any news about us Laptop users? https://h30434.www3.hp.com/t5/Gaming-Notebooks/TPM-Attestation-Failure-for-Call-of-Duty-and-other-se...


i still can't see any new BIOS Update on my drivers page 

SamDevDev_0-1761232061757.png


Latest one is from August, and it's already applied 

 

HP Recommended

Sadly, same here. And exact same message.

I'm running an 

OMEN 25L Desktop PC GT12-1000a (ID 1Z1C0AV)

Any update on that one?

HP Recommended

Good afternoon @NonSequitur777,

 

Glad you could help out at least a couple of the people here. Any updates on other models like mine?

- OMEN 25L Desktop PC GT12-1000a (ID 1Z1C0AV)

 

Hoping for an update soon,

With kind regards,

Vin

HP Recommended

Screenshot 2025-10-23 115926.png

 

I'm having this exact same issue when I attempt to install this to my Omen desktop. I'm on the latest BIOS version. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.