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‎06-07-2023 09:09 PM

HP Recommended
  • Hi yes I was downloading packages for my sims 4 game and then I guess i clicked something and then a small white button came up( Can’t click it or anything and it stays in one spot) and it kicked me out of my download files. Now when I try to go back or exit out it won’t let me.
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1 REPLY 1

‎06-09-2023 08:19 PM - edited ‎06-09-2023 08:28 PM

HP Recommended

Hi @honeymoonmilker 

 

Use the Start menu to do a restart if the PC is not frozen. You will have to do a forced shutdown if the PC is frozen.

 

Cold start the PC if you had to do a forced shutdown. Try the download again.

 

Check the Sims 4 Forum for a possible solution if the same download problem recurs. Join this Forum. Start a new thread in this Forum if you cannot find an existing, relevant thread.

 

Regards

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