• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Pavilion TG01-1020, 2020
Microsoft Windows 10 (64-bit)

Hi, so I have a Pavilion TG01-1020 and the graphics card inside this says it supports three monitors everywhere online. However, the desktop case only has 1X HDMI and 1X DVI. I understand this is made to connect to two monitors, but is there any possible way I can connect a third one? Asking because the graphics card supports it. Any adapter? USB 3.0 adapter? USB C adapter? Thanks

2 REPLIES 2
HP Recommended

@user567765 wrote:

Hi, so I have a Pavilion TG01-1020 and the graphics card inside this says it supports three monitors everywhere online.


@user567765 

 

The specs of your machine is

 

          https://support.hp.com/au-en/document/c06707014

 

which shows it has 

 
NVIDIA® GeForce® GTX 1650 (4 GB GDDR5 dedicated)

 

There are 2 versions of the video card

 

           https://www.nvidia.com/en-au/geforce/graphics-cards/gtx-1650/

 

Your machine has the DDR5 version therefore you saying it supports three monitors everywhere online is not true.

 

You can swap out old card and get DDR6 version, no need to change PSU using other card you may need to change PSU too.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

hi

HP Pavilion Gaming Desktop TG01-1020 Bundle PC (9EF33AA)

Graphics (discrete) NVIDIA® GeForce® GTX 1650 (4 GB GDDR5 dedicated)

Video connectors 1 HDMI 2.0;1 DVI-D

https://pcb.inc.hp.com/webapp/#/ww-en/contents/38811124?type=T&hierarchy=F&status=L&status=O

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.