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‎07-09-2022 11:06 PM

HP Recommended
Product: OMEN 30L Desktop PC GT13-1000a (207P7AV)
Operating System: Microsoft Windows 11

Any clue how I can revert this update + report to hp that this update might be impacting Omen desktops. (My PC is 7/8 months old only) 

Category:
5 REPLIES 5

‎07-10-2022 03:02 PM

HP Recommended

See section < How to undo changes using System Restore on Windows 11 >

https://www.windowscentral.com/how-use-system-restore-windows-11

 

Go back to a restore point that is before the update. Your personal data will not be lost.

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‎07-11-2022 04:12 PM

HP Recommended

Please report your results

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‎07-11-2022 04:42 PM - edited ‎07-11-2022 04:43 PM

HP Recommended

I ended up restoring my PC and not doing that update again. Will post an update again if I get the stuttering issues comes back to confirm if it was the cause.

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‎07-16-2022 01:30 AM

HP Recommended

Just wanted to update the community. it's now been 1 week ish and my PC is fine. I can safely confirm that making an update using HP support is what was causing my PC to start stuttering. I tried resetting my PC 3 times, and it only goes back to stuttering when I update using HP support, and I think that it could be 1.0.57 of OMEN Gaming Hub SDK package. Please fix that update. Thank you!

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‎07-17-2022 02:17 PM

HP Recommended

You could address this to HP Support / Game Hub Development to get the problem fixed.

 

All the best.

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