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‎01-16-2023 02:58 PM

HP Recommended
Product: HP Pavilion Gaming - TG01-0023w
Operating System: Microsoft Windows 11

While playing certain games on my pc my screen will go full white and sound will play then go weird then I can’t press any buttons and the only way to reset the computer is to hold the power button it’s only on certain games

Category:
2 REPLIES 2

‎01-17-2023 09:11 AM

HP Recommended

hi

take a look

Upgrade, for games, what to do, how to get an idea of what t... - HP Support Community - 8529359

 

https://support.hp.com/au-en/document/c06693646

 
8 GB DDR4-2666 SDRAM (1 x 8 GB)

NVIDIA® GeForce® GTX 1650 SUPER™ (4 GB GDDR6 dedicated)

 

Incompatibility problem with games.
just video driver problem
hardware problem, graphics card, possible
this can have a multitude of causes

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎01-19-2023 09:11 AM

HP Recommended

Hello I have solved the issue it was my Ram I bought new Ram and it hasn’t happened since. 

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