bios problem

[jmaise]

having an issue with my omen obelisk desktop 875-0014 wont let me play cod says i need bios update but when you do the bios thing it says the latest on is installed f35 tried to even get geek squad involved

[Ommen30L]

Yeah we have been telling HP about this for the past year and they have done nothing to fix it. I'm never buying another HP product ever again!

[Animatryx]

We are currently checking with the team for an update regarding the TPM BIOS update. We will share any new information in the community as soon as we receive it.

[NonDominant]

"checking with the team" as in you can get back to us with a definitive answer/solution within a day or two or "checking with the team" as in 'We have been saying there will be a fix for 9 months but be patient'. 

[Bill_To]

Greetings,

Yes the AMD B550 MB or older AMD MBs need a TPM 2.0 manufacturing version update.

HP Forum Administrators and the HP support team have been aware of the AMD TPM 2.0 version problem since 2025. Please see this HP Forum Thread.

Some HP MBs have received a TPM update, some HP MBs have not.

You'll just have to wait it out to see if your MB gets a BIOS update to fix this problem. Check this HP Site for a recent or future BIOS update or wait for a HP Support Assistant BIOS update.

I have a retail AMD B550 MB. The MB OEM has finally (2026) released a BIOS update to fix the TPM 2.0 version problem and the expiring Windows Secure Boot security certificate problem.

I don't work for HP so I cannot tell you if your HP MB will receive the required BIOS update.

Regards