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‎11-09-2023 09:58 AM

HP Recommended
Product: HP Pavilion Gaming - TG01-0698no
Operating System: Microsoft Windows 11

Hi, I get need TPM 2.0 to play error when trying to play Val, even though it worked yesterday. I have TPM enabled in BIOS, but Windows  run cannot find TPM. All the tips I find in videos and online  don't work,  in some cases I can't try the fixes because I either don't have the BIOS options or because i have win 11 home and can't access gpedit

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1 REPLY 1

‎11-09-2023 06:32 PM - edited ‎11-09-2023 06:47 PM

HP Recommended

Hi,

 

Restart the PC and try again.

 

If TPM is enabled in the BIOS and you are running W11 you may have a different problem.

 

Open Search. Input TPM.msc. Select the local disk search result. You can also check Device Manager for Security Devices to verify TPM is running on W11.

 

You have a H370 MB, I have a Z390 MB. This is my W11 TPM status:

 

TPM.png

 

What do you see ?

 

Regards

 

 

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