11-24-2018 10:27 PM - last edited on 11-25-2018 10:27 AM by Cheron-Z
i purched the HP omen laptop last year in july it was working perfectly but today i notice the battery area is getting bigger from the mouse pad side i dont know what to do as the warranty 1y1y0y is finished i think the the battery is need to replace
can you please advice what can i do to get the new battery or to claim the warranty for the same i want you guys to help me out as i have lot of data in the laptop and i do my photo editing on it on daily basis and some of my gaming on it
i live in Dubai i bought this product from Plugins store and i need this to be fixed
laptop details are mention below for your reference
S/N # 
ProdiD : 1JN74EA#ABV
11-24-2018 10:57 PM
Unfortunately, HP does not sell the batteries for the Omen laptops.
All I can offer is the part number, which you can already find on yours also.
Replace with battery 853294-855
You will have to look for a 3rd party seller online for another one that ships in your area.
11-24-2018 11:19 PM
Welcome to the forum @hamzii3
I notified the "Mods" about your swollen battery.
Lets see what they have to say about it???
I also notified them about your Serial Number.
Please do not post any Personal Information.
11-25-2018 10:46 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Support Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
11-26-2018 02:42 AM
my only issue is i have bought this laptop it is so expensive i dont know how to fix the battery as i cant find any where to repair it
HP product is not good at all atleast this problem is dangrous as if the battery blast it could be injure any body
HP people sould do some thing about this im not happy at all after paying so much money i get this problem which is unable to fix
i dont understand its a worth of 6000 AED if it stopped working it will be useless for me