hp raid driver

[Bill_To · Accepted solution]

Greetings @R_Mikala 

Thanks for the additional info. I now have a better picture on what's happening.

Some HP MBs have problems with certain M.2 drive manufacturers.

I'm guessing the new drive is the same form factor as the factory drive (PCIe NVME M.2).

We can conclude the new M.2 drive works because Windows Disk Management sees the drive when it in installed in a M.2 to USB adapter.

The MB M.2 socket seems to be okay since the old M.2 drive is detected in the BIOS.

I can only suggest returning and replacing the new  M.2 drive using a different M.2 drive manufacturer to see if this fixes the problem.

The possibility exists there could still be an intermittent problem with the MB M.2 socket.

Regards

[R_Mikala]

Thank you so much for your help. I went and exchanged it for a different manufacturer and BIOS read it with no issues. The one I had bought prior was Samsung so I opted for Western Digital this time as it’s what was in the pc from the factory. I had gone with Samsung because it was a bit cheaper but at least I got it working in the end if even if cost a bit extra. I appreciate you taking the time to help me over the last few days  

[Bill_To]

Greetings @R_Mikala 

My pleasure.

It's easier and cheaper to replace a SSD versus: fixing or replacing a MB.

Regards