internal issue

[Avneesh52p]

my mouse is not able to connect properly with my pc, it keeps on disconnecting and connecting

[silvestri45]

Here are some troubleshooting steps you can try:

1. Check the USB Port: Try plugging the mouse into a different USB port on your laptop. Sometimes, a particular port might be loose or malfunctioning.

2. Update Drivers: Ensure that your mouse drivers are up to date. You can do this by:

   • Going to Device Manager.
   • Finding your mouse under "Mice and other pointing devices."
   • Right-clicking on it and selecting "Update driver."
   • Following the on-screen instructions to update the driver.

3. Power Management Settings:

   • Open Device Manager.
   • Find your mouse under "Mice and other pointing devices."
   • Right-click on it and select "Properties."
   • Go to the "Power Management" tab.
   • Uncheck the box that says "Allow the computer to turn off this device to save power."

4. Check for Interference: If you're using a wireless mouse, ensure there are no sources of interference nearby, such as other wireless devices or large metal objects.

5. Battery Check: If your mouse is wireless, make sure the batteries are fully charged or replace them with new ones.

6. Reinstall Mouse Drivers: Sometimes, uninstalling and then reinstalling the mouse drivers can fix the issue.

   • Open Device Manager.
   • Find your mouse under "Mice and other pointing devices."
   • Right-click on it and select "Uninstall device."
   • Restart your computer, and Windows should automatically reinstall the mouse drivers.

7. Windows Updates: Ensure your Windows 10 is up to date. Sometimes, system updates can fix underlying issues.

   • Go to Settings > Update & Security > Windows Update.
   • Check for updates and install any available updates.

8. Try Another Mouse: If possible, try connecting another mouse to your laptop. This can help determine if the issue is with your mouse or the laptop itself.