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‎09-22-2019 09:51 AM

HP Recommended
Product: omen by hp 27 display
Operating System: Microsoft Windows 10 (64-bit)

i got a omen by hp 27 display a while ago but the display port in it doesn't work I've downloaded the drivers got a new displayport cable and gpu nothing works does anyone know how to fix this?

 

6 REPLIES 6

‎09-23-2019 02:27 AM

HP Recommended

@vexie 

 

What is the computer you are plugging into? Needing to know the specs.

Did you go to the monitors OSD menu and change the input control to DisplayPort?

Have you tried the HDMI port to see if that works?

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‎09-23-2019 10:16 AM

HP Recommended

i have in fact tried hdmi, it works. i have a core i5 and a 1060 3g oc

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‎09-23-2019 12:08 PM

HP Recommended

OK we know that the monitor works then. Did you also go into the ODS settings in the Monitor and change the output selector to DisplayPort? Sometimes the auto selector does not detect a monitor and it has to be manually changed.

 

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‎09-23-2019 12:11 PM

HP Recommended

yes, i did change it to DP. i unplugged the monitor and everything

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‎09-23-2019 12:20 PM

HP Recommended

All I can do at this point is ask HP if a representative can contact you and discuss further options.

Ill put in the request and it might take a bit for them to contact you.

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‎09-23-2019 12:22 PM

HP Recommended

alright, thanks

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