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‎12-19-2019 06:12 PM

HP Recommended
Product: HP HP27SC1 27 Curved LED Monitor

I have had this monitor for 13 months and the screen has started flickering. I replaced the HDMI cord. I hooked it up to both an HP laptop and a MAC, same issues. The screen is now mostly black. Right now the power light is on but there is nothing on the screen. So frustrating for a relatively new monitor. Any suggestions? Thank you. 

HP HP27SC1 27 Curved LED Monitor

1 person had the same question
1 REPLY 1

‎12-22-2019 03:30 AM

HP Recommended

Hi @tc4444

 

Welcome to the HP Support Community. I'd be happy to assist you with the monitor issue.

 

Please try these steps - Monitor is Blank

 

If the issue still persists, I'd suggest you Contact HP in your region regarding this.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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