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‎05-25-2023 09:28 AM - edited ‎05-25-2023 09:29 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec1050ax
  1. There is damage on the part which supports the right hinge. Apart from a major crack running on the the part it has popped up awkwardly. Is it possible to replace the part and how much would it cost. I will provide pictures.
  2. Can I remove the keyboard keys, clean the space underneath it and put them back? When machine is idle the CPU consumption sometimes reach in 20-30% range.
  3. The right hand side fan is not functioning at all. I don't know but it might have occur due to the fall. There is a System 90B error on the bootup. Last one, Do you recommend using cooling pad?Surface CrackRight Side HingePopped Up View

 

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1 REPLY 1

‎05-28-2023 01:45 AM

HP Recommended

Hi @ASproAIKE,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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