44.1 KHz audio?

[DCCameraGuy]

I have an Omen gaming laptop, purchased just so I can Baldur’s Gate 3. All of the game audio play at 44.1 KHz, but I can’t get anything except 48 KHz on my laptop so the game audio ends up glitching and stuttering. How do I get my Omen to play 44.1 KHz audio?

Thanks,

Scott

[Irfan_06]

Hi @DCCameraGuy,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for information related to audio on your Omen laptop.

Kindly refer to the steps on this link on how to change the settings and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[DCCameraGuy]

My apologies, but the post was excessively long and had nothing to do with audio sampling rates.

[Irfan_06]

Hi @DCCameraGuy,

I appreciate your time and patience.

If you need further assistance feel free to reach out to us.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Irwin6

HP Support

[DCCameraGuy]

Sorry, I reread your very long link, and I don’t see the solution you are referencing. Can you please copy and paste the solution into this thread?

[Irfan_06]

Hi @DCCameraGuy,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

Please follow the below steps to fix the issue

The sample rate and bit depth are usually set to 44.1 kHz and 48 kHz. If you want to verify your speaker's sample rate and bit depth that is set on your PC, then follow these steps to get into your speakers Advanced settings:

1. Right-click the Speaker icon in your system tray and click Playback devices.
2. Select your speaker, then click Properties.
3. Click the Advanced tab.
4. Click the drop-down and it will show you the sample rate and bit depths options as shown in the photo below:

     5. You can adjust it according to your preference. Once done, click Apply, then OK.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[DCCameraGuy]

Yep, went through all of that with Microsoft before coming to HP for help. When I select the drop down for audio options, all I get as 16 bit and 24 bit at 48KHz. Does the Omen hardware just not support 44.1 KHz? As I said earlier, I bought my HP Omen for gaming, specifically for BG3, and the audio is making the game unplayable because of the audio stuttering and skipping. Should I just return my computer and buy something else?

[Irfan_06]

Hi @DCCameraGuy,

I am sorry to hear that the above steps did not help much.

This issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support