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03-28-2022 06:12 PM - last edited on 03-29-2022 07:39 AM by Ric_ob
The first thing I did when I got my laptop was (Inherited from my dad) completely resetting it. Then a warning message came up before the sign in screen, so I replaced the battery with a new one (same kind, from Amazon).
Then the same warning screen popped up again. Thus ensued days of research and subsequent disappointment to fix the problem. I've tried so many things to get it working but nothings worked; updating windows, running hardware diagnosis, trouble shooting tool, updating BIOS (to find it said I'm not allowed to update or some bs), and I cant find anything else that worked. Not only does the warning message keep persisting, but my laptop isn't even detecting any **bleep** battery. I find it hard to believe that the brand-spanking new battery is busted, so buying a new one ain't an option.
04-01-2022 05:25 AM
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing Battery issues with the OMEN By HP gets battery warning when boot up. I apologize for the Inconvenience.
I have a few recommendations
- Update your Notebook computer to the latest BIOS from HP.COM.
- Make sure the Windows and HP support assistant updates are up to date.
- For Testing and Calibrating the Battery please click this link
Hope this helps! Keep me posted.
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