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‎03-18-2023 02:34 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8V2AV)
Operating System: Microsoft Windows 11

My adapter plug is damaged. It is not working correctly. Sometimes I can see sparks

Category:
1 REPLY 1

‎03-21-2023 05:47 AM

HP Recommended

Hi @Bm2323,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private messages.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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