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- Alan wake 2 freezes

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12-02-2023 09:27 AM
Hello, Is it true that I have to set graphics to integrated graphics in Windows settings as well as in the Nvidia Control Panel for games to work? Otherwise, the games will not run and will show a black screen. This solution does not work in the case of Alan Wake 2!! And it keeps freezing, and only sounds come out! I updated everything, including Windows and graphics card.Thank you in advance
12-05-2023 07:47 AM
Hi @Vahidde,
Welcome to the HP Support Community.
I'd be happy to help you!
Excellent description and a great diagnosis. It is greatly appreciated.
This might require one-on-one interaction to fix the issue via remote assistance.
We have limited support boundaries in the support community as of now. I would request you to reach out to our phone support
I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
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