• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Pavilion 15-dk1
Microsoft Windows 10 (64-bit)

Hello, I have two questions. First, I would like to know which version is the best for my notebook. In the beginning, it was bought with F.20, but it seems that F.21 is newer or maybe you could recommend something better?
The second question is how to change the keyboard backlight timeout, it drives me crazy that it turns off after few seconds....

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi@Lepsionidas,

 

Its F.21 Rev.AHP Notebook System BIOS Update (Intel Processors) Link

 

View solution in original post

8 REPLIES 8
HP Recommended

Hi@Lepsionidas

 

Thank you for posting on the HP Support Community.

 

If your notebook computer has a backlit keyboard, press the F5 or F4 (some models) key on the keyboard to turn the light on or off. It might be necessary to press the fn (function) key at the same time.

If the backlight icon  is not on the F5 key, look for the backlit keyboard key on the row of function keys.

 

To adjust the brightness of the backlight, press the key with the backlight icon  two or three times in a row. The keyboard backlight dims and brightens. It might be necessary to press the fn (function) key at the same time to activate the backlight key.

 

If the backlight stays on/off for only a few seconds, the backlight timeout setting might need configuring in the BIOS.

  1. Restart the notebook, and then immediately press the F10 repeatedly until the BIOS opens.

  2. When the BIOS opens, use the arrow keys to navigate to the Advanced tab.

  3. Navigate to Built-in Device Options, and then press Enter.

  4. In the Built-in Device Options, select Backlit keyboard timeout.

  5. Press the spacebar to open the keyboard backlight settings, and then select the timeout setting you to want.

    NOTE: If you select Never, the backlight remains on which could quickly drain the notebook battery power.

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

HP Recommended

Thank you for your reply. Unfortunately, I don't have the advanced tab in my BIOS, that is why I asked about the BIOS version. Maybe BIOS upgrade may solve the problem. My current version of BIOS is Insyde F.20 and it is the BIOS version that was installed by the manufacturer.

HP Recommended

HI@Lepsionidas, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

I understand that you're unable to update the BIOS HP Notebook Pavilion 15-Dk1 and it needs to download one by one and needs to restart the computer to make sure the Adapter or Charger needs to be connected,

 

Please click on the hyperlink below to install 

 

 

HP Consumer Notebook PCs - Updating the BIOS

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

HP Recommended

I see that you really don't even read what is the issue. I have the newest version of Insyde F.20 I will try once again...

1) What is the newest version BIOS of the HP Notebook Pavilion 15-Dk1? Is it F.20?

2) Is the advanced tab available on that bios version or BIOS should be changed to any other version?

3) If not, is it possible to change backlight turnoff time to never in any other way?

HP Recommended

Hi@Lepsionidas,

 

Unfortunately, there is no other option for the keyboard backlight function changing options,

 

Please share the model number of the notebook where we can share the BIOS update infomation.

 

HP Recommended

Hello @Praveenb,

 

Here you have:

HP Pavilion Gaming 15-dk1064nw 15,6" 144Hz

Number: 37K63EA#AKD

HP Recommended

Hi@Lepsionidas,

 

Its F.21 Rev.AHP Notebook System BIOS Update (Intel Processors) Link

 

HP Recommended

how to turn on keyboard backlight

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.