-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- BIOS recovery files cannot be found or the files are corrupt...

Create an account on the HP Community to personalize your profile and ask a question
02-22-2025 05:18 AM - edited 02-22-2025 05:19 AM
I have this issue that is crippling my Laptop from booting
When I power it on the screen says "BIOS corruption has been detected" to start the recovery. But 3-5 seconds later, the pc restarts (i know it restarts because the fans blow hard at start up) then says "Bios recovery files cannot be found or the files are corrupted"
I tried installing bios update on a usb drive but the issue persists the same with nothing different
All of this happened out of no where, after I reinstalled windows 11 and used it for 2 day
What is the
Solved! Go to Solution.
Accepted Solutions
02-27-2025 03:42 AM
Hi @SpookyFy28
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
The BIOS is the first firmware to run after turning on the computer. If the BIOS on your computer becomes corrupted, the computer fails to boot to Windows.
The BIOS can be corrupted during normal operation, through environmental conditions (such as a power surge or outage), from a failed BIOS upgrade, or damage from a virus. If the BIOS is corrupted, the system automatically attempts to restore the BIOS from a hidden partition when the computer is restarted.
The below document covers other steps to restore the BIOS if the automatic BIOS restoration does not work.
HP Notebook PCs - Recovering the BIOS (Basic Input Output System) | HP® Support
If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day!
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!
02-27-2025 03:42 AM
Hi @SpookyFy28
Welcome to the HP Support Community!
Thanks for posting your query! We're here to help you get back up and running.
The BIOS is the first firmware to run after turning on the computer. If the BIOS on your computer becomes corrupted, the computer fails to boot to Windows.
The BIOS can be corrupted during normal operation, through environmental conditions (such as a power surge or outage), from a failed BIOS upgrade, or damage from a virus. If the BIOS is corrupted, the system automatically attempts to restore the BIOS from a hidden partition when the computer is restarted.
The below document covers other steps to restore the BIOS if the automatic BIOS restoration does not work.
HP Notebook PCs - Recovering the BIOS (Basic Input Output System) | HP® Support
If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day!
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!