cancel
Showing results for 
Search instead for 
Did you mean: 
lolliminator
New member
1 0 0 0
Message 1 of 2
145
Flag Post

BIOS update (Disable Drive encryption and antivirus)

HP Recommended
Hp Omen 17 cb0707n
Microsoft Windows 10 (64-bit)

Hi,

I'm referring to this article: https://support.hp.com/us-en/document/c00007682

I have an HP Omen  17 cb0707n. I wanted to update my BIOS (it's currently v. F 16 ) . I've read that in order to update my BIOS I'll need to disable my drive encryption. Apparently windows 10 home doesn't support drive encryption, is that true?

 

In this article it's also said that I'll need to turn off my antivirus software. I have MacAfee. Do I need to turn off MacAfee and windows defender? Or do I need to disable only MacAfee? How does this work?

 

Thanks for your help!

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
24,988 24,942 1,163 1,195
Message 2 of 2
Flag Post
HP Recommended

@lolliminator

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you referring to the Bit lock encryption? If yes then that's correct it's only for Windows 10 Pro and above.

Click here: https://support.hp.com/in-en/document/c00042629 to know more about Updating the BIOS (Basic Input Output System)

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation