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- BSOD on HP Victus 16

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06-29-2022 08:53 AM
I have an HP Victus 16 (AMD Ryzen 5 5600H, Radeon RX 5500M). And after I updated my laptop, together with the drivers through Windows Update, it always go into BSOD. It says DRIVER_IRQL_NOT LESS_OR_EQUAL, and the problem is the rtf64x64.sys.
I do not know how to fix this problem. Is this driver problem or a bug in the update. Please tell me how to fix this problem because it always annoys me whenever I boot my laptop, and it proceeds to the same BSOD.
06-29-2022 08:56 AM
Hello @judebanares
follow Tom's Hardware guide:
https://www.tomshardware.com/how-to/fix-irql-not-less-or-equal-errors-windows
Please report your results
best regards
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