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Sebastian96
New member
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Message 1 of 2
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Backlight bleed

HP Recommended
HP Omen 15 dc1024na
Microsoft Windows 10 (64-bit)

Hello everyone,

 

I recently bought an HP Omen 15 and I have some issues with it, the display has really bad backlight bleeding.

Can I do something about it ? Will it get even worse ? At the beggining it wasn't like that ,I don't really wish to send it back, but I don't know what to do.

The laptop is really great, the display is so nice, but the bleeding is so intrusive on black scenes on games or movies .The most annoying one is on the bottom right side.

And the other issue is that I can't seem to find how to activate the cpu's graphics, I have read that HP disabled it and that option is hidden. I don't understand why they did that . .

P.S : I have had it for only 4 days .. 

Thanks

 

IMG_20200421_001210.jpg

 

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Sebastian96 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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